Please read these Terms of Service carefully before using Pixel2Lines.
Last Updated: April 2026
By creating an account, making a purchase, or otherwise accessing or using the Pixel2Lines website (pixel2lines.com) and any associated services, applications, or tools (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
You must be at least 16 years of age to use the Service. If you are between 16 and 18 years of age (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf.
These Terms, including the binding arbitration clause and class action waiver in Section 15, constitute a legally binding agreement between you ("User," "you," or "your") and Pixel2Lines, LLC ("Pixel2Lines," "we," "us," or "our").
Pixel2Lines is a cloud-based image processing platform that provides professional graphics processing services, including but not limited to:
Our image processing services are powered by proprietary deterministic algorithms and computer vision techniques. References to "AI-assisted" features describe conventional computational methods, not generative artificial intelligence. The Service does not use your content to train AI models.
We may expand, modify, or discontinue any part of the Service at any time. For material changes that permanently remove a processing feature, we will provide at least thirty (30) days' advance notice to users with active accounts. Discontinuation of a feature does not entitle users to a refund of credits, which remain usable for all other available processing features.
The Service is provided on an as-available basis. Processing results depend on the quality and characteristics of user-submitted input files and may vary accordingly.
To access certain features of the Service, you must create an account. When registering, you agree to:
You may not share your account credentials with others or allow multiple individuals to use a single account. Pixel2Lines reserves the right to suspend or terminate any account at its sole discretion, including for suspected unauthorized use or violation of these Terms.
You must promptly notify Pixel2Lines at hello@pixel2lines.com if you become aware of any unauthorized access to or use of your account. Pixel2Lines shall not be liable for any loss arising from unauthorized use of your account where you have failed to maintain the security of your credentials or failed to notify us of a suspected breach.
Pixel2Lines operates on a credit-based pricing system. Credits are virtual service units representing a prepaid right to access processing features on the platform. Credits are not currency, stored value, or financial instruments. Credits have no cash or monetary value, cannot be redeemed for cash, are non-transferable, and may not be sold, bartered, or exchanged outside of the Service.
Credits may be purchased through:
All credits are valid for twenty-four (24) months from the date of issuance. Subscription credits that are unused within a billing cycle roll over to subsequent months but remain subject to the 24-month expiration period.
Prices for credits and subscriptions are displayed on the Pixel2Lines website and are subject to change. We will provide at least thirty (30) days' notice before price increases take effect for active subscribers. All prices are listed exclusive of applicable taxes (such as VAT or sales tax), which will be added where required by law.
Payments are processed through our third-party payment processor, Stripe. By making a purchase, you agree to Stripe's terms of service in addition to these Terms. You are responsible for providing valid and current payment information.
Auto-Renewal. Monthly Subscriptions automatically renew each billing cycle at the then-current subscription price unless you cancel before the next renewal date. By purchasing a Monthly Subscription, you authorize Pixel2Lines to charge your designated payment method on a recurring monthly basis until you cancel.
Cancellation. You may cancel your subscription at any time through your account settings or by contacting us at legal@pixel2lines.com. Cancellation takes effect at the end of the current billing cycle. You will retain access to your subscription benefits and any unused credits (subject to the 24-month expiration) through the remainder of the paid period. No partial refunds are issued for the remaining billing period.
Free Credits. New users may receive complimentary credits as described on the Service. Free credits are subject to the same 24-month expiration and do not create any payment obligation. Free credits will not convert to a paid subscription without your separate consent.
All credit purchases are final and non-refundable. Credits cannot be exchanged for cash or transferred to another account.
Pixel2Lines may, at its sole discretion, issue refunds or credit adjustments in the following limited circumstances:
Refund requests must be submitted to legal@pixel2lines.com within thirty (30) days of the transaction in question. Pixel2Lines reserves the right to investigate and determine the validity of any refund request.
Users in the EU/EEA. Under the EU Consumer Rights Directive, you may have a 14-day right of withdrawal. By purchasing credits and expressly consenting at the point of sale to immediate access to the Service, you acknowledge and agree that you lose your right of withdrawal once credits are made available in your account, in accordance with Article 16(m) of Directive 2011/83/EU.
Nothing in this Refund Policy limits any rights you have under mandatory consumer protection laws in your jurisdiction.
The Service, including all software, algorithms, designs, text, graphics, logos, trademarks, and other materials (collectively, "Pixel2Lines Content"), is owned by or licensed to Pixel2Lines and is protected by United States and international intellectual property laws.
You retain full ownership of all images, files, and other content that you upload to the Service ("User Content"). You also retain full ownership of all processed output files generated by the Service from your User Content.
By uploading User Content, you grant Pixel2Lines a limited, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing the Service to you. This license terminates automatically upon completion of processing or deletion of your account.
Nothing in these Terms transfers any intellectual property rights from you to Pixel2Lines, except for the limited processing license described above. Pixel2Lines does not claim ownership of your User Content or processed output files.
You are solely responsible for all content you upload to or process through the Service. By uploading content, you represent and warrant that:
You may not upload content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable. Pixel2Lines does not pre-screen User Content but reserves the right to remove any content that violates these Terms or applicable law.
Pixel2Lines is not responsible for any User Content and makes no representations or warranties regarding the accuracy, quality, or legality of content uploaded by users.
You agree not to use the Service to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without prior notice or refund.
Pixel2Lines respects the intellectual property rights of others and expects users of the Service to do the same. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512), we will respond expeditiously to valid notices of alleged copyright infringement.
Designated Agent. Our designated agent for receiving DMCA notices is: Pixel2Lines, LLC — Attn: DMCA Agent — Email: legal@pixel2lines.com. Our agent is registered with the U.S. Copyright Office in accordance with 17 U.S.C. § 512(c)(2).
If you believe that your copyrighted work has been used on or through the Service in a manner that constitutes copyright infringement, please submit a written notification to our designated agent containing:
Upon receipt of a valid DMCA notice, Pixel2Lines will promptly remove or disable access to the allegedly infringing material and make reasonable efforts to notify the user who uploaded it.
Counter-Notification. If you believe your content was removed in error, you may submit a counter-notification to our designated agent containing: (a) your signature; (b) identification of the removed material and its prior location; (c) a statement under penalty of perjury that the removal was a mistake or misidentification; (d) your name, address, and consent to the jurisdiction of the federal district court in your judicial district (or the District of Wyoming if outside the United States). We will restore removed material within ten (10) to fourteen (14) business days of receiving a valid counter-notice unless the complainant files a court action.
Pixel2Lines maintains a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.
Pixel2Lines may collect and use anonymized, aggregated data derived from usage of the Service. This data does not contain personally identifiable information and cannot be used to identify individual users or their content.
Anonymized data is used solely for improving and developing the Service. Pixel2Lines does not sell User Content to third parties. Individual User Content is not shared with third parties except: (a) as necessary to provide the Service (e.g., cloud infrastructure providers); (b) as required by law, regulation, or legal process; or (c) as described in our Privacy Policy. User Content is not retained beyond the time necessary to deliver the requested processing.
For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIXEL2LINES DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
PIXEL2LINES DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PIXEL2LINES DOES NOT WARRANT THAT PROCESSING RESULTS WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS. RESULTS MAY VARY DEPENDING ON THE QUALITY, RESOLUTION, AND CHARACTERISTICS OF YOUR INPUT FILES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM PIXEL2LINES OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIXEL2LINES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF PIXEL2LINES FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIXEL2LINES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT PIXEL2LINES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING LIMITATIONS DO NOT APPLY TO LIABILITY ARISING FROM PIXEL2LINES' FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR TO ANY LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations above shall apply to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Pixel2Lines, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Pixel2Lines reserves the right to assume exclusive control of the defense and settlement of any claim subject to indemnification by you, at your expense.
To the extent that mandatory consumer protection laws in your jurisdiction prohibit or limit indemnification obligations, this section applies only to the extent permitted by such laws.
These Terms are effective from the date you first access or use the Service and remain in effect until terminated.
You may terminate your account at any time by contacting us at legal@pixel2lines.com or by using the account deletion feature within the Service, if available.
Pixel2Lines may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including but not limited to situations where we reasonably believe you have violated these Terms.
Upon termination: (a) your access to the Service immediately ceases; (b) if you terminated your account, or if we terminated for violation of these Terms, remaining credits are forfeited; (c) if we terminate your account without cause, we will either refund unused purchased credits or provide at least thirty (30) days to use them; (d) your data is handled per our Privacy Policy.
The following sections of these Terms shall survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and General Provisions.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved through binding arbitration on an individual basis, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted remotely (by telephone, videoconference, or online) unless the arbitrator determines that an in-person hearing is necessary. For claims seeking less than USD $10,000, Pixel2Lines will pay all AAA filing, administration, and arbitrator fees. For claims seeking USD $10,000 or more, fees and costs shall be allocated in accordance with the AAA Consumer Arbitration Rules.
YOU AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST PIXEL2LINES.
Notwithstanding the foregoing, either party may seek relief in a small claims court of competent jurisdiction for any individual dispute within that court's jurisdictional limits.
Opt-Out. You may opt out of binding arbitration by emailing legal@pixel2lines.com within thirty (30) days of first accepting these Terms. Include your name, account email, and a clear opt-out statement. If you opt out, disputes will be resolved in the courts of the State of Wyoming. All other Terms remain in effect.
International Users. If you are a consumer in the European Union or European Economic Area, nothing in this section limits your right to bring proceedings in the courts of your country of residence under applicable mandatory consumer protection laws.
Pixel2Lines reserves the right to modify these Terms at any time. When we make material changes, we will provide at least thirty (30) days' advance notice by email (to the address associated with your account) or by posting a prominent notice on the Service before the changes take effect.
Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue your use of the Service.
Severability. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pixel2Lines regarding your use of the Service and supersede all prior agreements, understandings, and communications.
No Waiver. The failure of Pixel2Lines to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms or your rights under these Terms without the prior written consent of Pixel2Lines. Pixel2Lines may assign its rights and obligations under these Terms without restriction, provided that we will notify you of any such assignment.
Force Majeure. Pixel2Lines is not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, pandemics, war, power or internet outages, cyberattacks, or third-party service failures.
Electronic Communications. By creating an account, you consent to receive communications from Pixel2Lines electronically. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
Third-Party Services. The Service integrates with third-party services, including Stripe for payments. Pixel2Lines is not responsible for the availability or practices of third-party services. Your use of third-party services is governed by their own terms.
Contact. For questions or concerns about these Terms, please contact us at legal@pixel2lines.com.